When we launched Crossroads in 2017 we had a vision. The vision was of a thriving practice making a difference in the lives of people in the community by providing the best in mental health counselling.
We had humble beginnings. On day 1, it was just Amy, renting a small office in the local business centre. As clients, doctors and other community leaders gained awareness of our practice we began to grow both in the number of people who were contacting us looking for appointments as well as the number of associates who made up the team.
Around 2020 we began searching for a building to be a home for the practice. We knew it needed to be in the Hammonds Plains / Bedford area to continue to serve this community and those close by. As well, we wanted it to have a designed look and feel with great sound proofing. How clients feel when they walk in the door and as they are in session sets the environment for the best in mental health care.
In late 2023 we found the building that we were searching for, thanks to some great work from a friend and Realtor, Sarah Schlender. Early in 2024 we began extensive renovations with Habermehl Contracting to follow through on the design and confidentiality requirements that we had for the building.
As the building was being renovated we also began searching for additional team members. With a client waiting list that was full and a community to serve, it was important that we find great psychologists, therapists and counsellors to help meet the demand. We are happy to say that we have found several who have joined the team and will begin seeing clients over the upcoming months.
Through the low points and high points the vision of the thriving mental health practice with an amazing designed facility was always clear. As we move in and get settled into the new facility to start May 2024, the vision of providing the best in mental health counselling is becoming a reality.
