Counselling & Psychological Services
An insight from Crossroads Associate, Mark Ramsay, M.Sc.
Talking about grief and loss can be incredibly challenging. These experiences often involve deeply personal and vulnerable emotions that are hard to express. The intensity of grief can make it difficult to find the right words, and many people worry about burdening others with their pain. There’s also the fear of being judged or misunderstood, with concerns that their response to loss might be seen as excessive or inappropriate.
Grief and loss are universal experiences, affecting us all at some point. They can overwhelm us, leaving us in a whirlwind of emotions or feeling completely numb. A person-centred approach to understanding and coping with these feelings offers valuable insights. This approach creates a safe, focused space for individuals to openly explore their emotions. It’s crucial to address and differentiate other emotional states, like lingering resentments or guilt, from the grief itself. The goal is to fully experience and process these emotions rather than avoid or suppress them.
A key aspect of this approach is the belief that everyone has the capacity to heal. When dealing with loss, it’s common to feel engulfed by despair, confusion, guilt, sadness, or anger. Therapists who offer genuine empathy and support can help individuals tap into their own resources to process these difficult emotions. Feeling truly heard and understood encourages people to open up and work through their grief.
Importantly, this approach empowers individuals to take control of their own grief. Grief isn’t a straightforward path; it’s often messy, tangled, and unpredictable. Each person’s experience is unique, and that’s perfectly okay. By respecting each individual’s timeline and honouring their personal journey, therapists can help those grieving find a greater sense of control in their healing process. This approach fosters emotional growth and deeper self-understanding. Ultimately, while grief is profoundly painful, it can also be a transformative experience leading to healing and self-discovery.
Mark Ramsay, M.Sc., is a is a Registered Counselling Therapist – Candidate (RCT-C) with Crossroads. Mark’s therapeutic focus includes providing counselling/psychotherapy to different client populations and age groups including children, adolescents, and adults, particularly those working through palliative care / grief issues including using a person-centred approach to therapy. To book a session with Mark, please contact us.

Please join us in welcoming Liza Leblanc, MSW, to the Crossroads team! Liza is a Social Worker Candidate with experience managing change through a trauma-informed framework for her clients. Her experience includes providing counselling to children, adolescents, and adults with a particular focus on working with couples and families.
We have received lots of feedback from people wanting to work with a social worker regarding family counselling.
With an Honors degree in Psychology from Saint Mary’s University and a Master’s degree in Social Work from the University of Edinburgh, Liza’s international experience has allowed her to work with individual’s experiencing a variety of challenges including trauma, anxiety, relationship/family difficulties, substance misuse, addiction, and homelessness. Through these experiences, she has developed a passion for working with clients in a relational and positive manner to help them navigate life’s challenges. Liza also holds a certificate in Applied Suicide intervention Skills Training.
To find out more about Liza Leblanc, please check out her profile.
Contact us today to book an appointment with Liza.
A guest insight from Crossroads Associate Therapist, Kirsten Spasyouti.
Though it may seem like an out of the blue question, for families with a child who is neurodiverse, preparation and intentionality are important for the child’s wellbeing. In Part 1 of this 2 part series, we explored the question of how to be an effective advocate for your child who is neurodiverse (differences in functioning including autism (ASD) and attention deficit or hyperactivity (ADHD). In this, part 2, we explore how you and your child prepare for a school advocacy meeting.

Sometimes it is necessary for you as the parent or guardian to speak directly to educational staff on your child’s behalf. You, as the advocate, need to ensure that your child’s unique perspective and needs are considered and educational objectives are being enabled. Here are 6 key principles to ensure you are advocating effectively at a school advocacy meeting:
You may wonder, how do I ensure that support is being implemented? Check in often with your child and your child’s school. Does your child feel well- supported in the classroom? Are they noticing anything that feels tough? Are they noticing positive changes? With the passage of time, more information and students to juggle, or even new teachers and staff entering the space, things may get lost in translation. It could be helpful to set the next “check in” at each meeting you have with your child’s teacher or school. It can also be helpful to have any support requests in written format to ensure all in involved have the same understanding of what is needed and a place to refer back to. By having frequent check-ins with all those involved you can work as a team to increase the chances of a successful school year!
Kirsten Spasyouti is a Registered Counselling Therapy – Candidate offering therapy for children, adolescents and adults ages 5 and older. Kirsten specializes in supporting individuals and their families who identify as being neurodiverse with a particular focus in autism and ADHD. Contact us to book a session with Kirsten.
A guest insight from Crossroads Associate Therapist, Kirsten Spasyouti, M.A.

It’s that time again: the beginning of a new school year! For some families, this may be a very exciting time filled with shopping for the best backpack and the 64-pack of crayons (with the sharpener, of course!).
Yet, for some families, “back to school” can mean something very different. Not all children approach the new school year and the new classroom with confidence. Some children, particularly those with neurodiversity (differences in functioning including autism (ASD) and attention deficit or hyperactivity (ADHD)), face challenges in the classroom; not all of which can be navigated alone. Sometimes those challenges require family members to advocate for the child. Stepping into that role with confidence is a challenge for many families. Advocating for your neurodiverse child is important for their wellbeing.
If you are in this situation, while it can feel isolating, please know that you are not the only family experiencing this and know that you are not alone and not without support. Many schools are prepared to provide additional support where needed. Yet, anticipating these challenges can bring additional stressors for families – preparing themselves to be the voice of advocacy for their child, expecting more meetings and appointments added to the calendar, and exerting more time and effort in letting their child’s school know what is needed to increase the chances of academic and social success, as well as mental well-being.
As you consider if, when and how questions regarding your involvement in advocating for your neurodiverse child, please consider the following questions.
How do I know that I am the best person to advocate for my child?
Caregivers are quite possibly one of the best, if not the best, advocates for their child’s well-being. Other than the child themself, you know and love them best. You and your child know their strengths, their needs and their interests in a way that no one else will. Being the keeper of this information, being the individual who knows your child the way that you do, can feel like a gift. And at the same time, needing to be that voice can also feel like a huge responsibility. Feel confident in the fact that you have spent your child’s whole life getting to know them and that you can help others see them in the same way that you do.
How can I support my child in being able to advocate for themselves?
Your child, no matter their age, should be involved in making decisions related to their schooling and their well-being, where possible. Your child will benefit greatly from being able to advocate for themselves now and in the future, in both school and workplace settings alike. You can start building self-advocacy skills right at home by preparing yourself in the following 4 ways:
Ensuring that your child knows that they are loved and supported as a valued and capable person is critical to their success in life. You can start on this path by being prepared and intentional.
Kirsten Spasyouti is a Registered Counselling Therapist – Candidate offering therapy for children, adolescents and adults ages 5 and older. Kirsten specializes in supporting individuals and their families who identify as being neurodiverse with a particular focus in autism and ADHD.
Back to school tips – A guest insight from Crossroads Associate Psychologist Sophia Fajnerova.

Anyone with children knows that the end of summer can bring about many big emotions. For some children, there is much excitement over meeting new teachers and friends. For others, however, there can be more sadness or worry about the upcoming year. Regardless of whether the feelings are more positive or negative, back-to-school can be stressful for many children and families. Here are some tips and tricks to help you navigate this time more easily.
Implement these back to school tips to help your children with their (and your) back to school transition.
Sophia Fajnerova, Crossroads Associate, is a registered psychologist. She specializing in children, adolescents & adults including psychoeducational assessments. Please contact us to set up an appointment with Sophia or any of Crossroads therapists.

The Crossroads team is very pleased to welcome Jennifer Bernier. Jennifer is a Psychologist, Candidate Register with an extensive academic background including a Master of Science in Clinical Psychology degree from Acadia University. She brings a focus on children, adolescents and families. As well, she does psychoeducational assessments.
Jennifer adds to our growing group of therapists who bring focus to the area of child therapy.
Jennifer has joined the team and is currently accepting new clients.
To find out more about Jennifer’s training, publications, presentations and approach to mental health care please view her profile page.
Contact us today to book a counselling appointment or psychoeducational assessment with Jennifer Bernier.
Transcript:
Hello and welcome back to the Crossroads page. My name is Rebecca and today I’m going to be talking a little bit about back to school. As many of you know children face a lot of changes going back to school, new teachers, new classrooms, new environments; it can be very overwhelming for kids, especially younger ones but also adolescents as well. With these changes, we can offer support in things such as emotional regulation, breathing, mindfulness, good social interaction skills.
Such skills are common in our DBT teachings such as Dialectical Behavioural Therapies, tenants of mindfulness and interpersonal effectiveness. Interpersonal effectiveness is a very helpful tool for kids to use when they are in social situations that they might find complex or difficult to understand. Interpersonal effectiveness which, in layman’s terms, is the ease of social interaction and proper social interaction can be good for kids to express their feelings and figure out new challenges and situations or environments that may be unfamiliar to them.
Skills such as emotional regulation can complement interpersonal effectiveness so that when children begin to feel overwhelmed or that things may be spiralling a little out of control they can take a step back, recognize their emotions when they come up and use the skills that they have found personally work for them to come down from that place and reestablish a successful connection.
At Crossroads we offer many of these skills, teachings, and support. If you think that your child could use some support going back to school or with some of the new changes in their life, please consider giving us a call. We may be able to support them with some of these practices. Take care.
Contact us to book an appointment with Rebecca or another child therapy focused Registered Therapist or Psychologist.

The Crossroads team is excited to introduce our newest Associate Psychologist, Sophia Fajnerova, M.A. Sophia is a Registered Psychologist with the Nova Scotia Board of Examiners in Psychology (NSBEP) as well as a member of the Canadian Psychological Association. She has extensive experience and training in child therapy and pychoeducational assessments.
Sophia has joined the team and is currently accepting new clients.
To find out more about Sophia’s training, publications, presentations and approach to mental health care please view her profile page.
Contact us today to book a counselling appointment or psychoeducational assessment with Sophia.

The Crossroads team extends an enthusiastic welcome to our newest Associate, Kelsey Chiasson. Kelsey Chiasson, M.A., is a Registered Counselling Therapist – Candidate (RCT – C) with a background as a Registered Massage Therapist (RMT) so she understands holistic, mental and physical, aspects of care. Her therapeutic areas of interest include anxiety, depression, trauma, chronic pain, burnout, and grief for people aged 18+. From a theoretical standpoint, Kelsey pulls from several theoretical interventions and have training in Acceptance Commitment Therapy, Cognitive Behaviour Therapy, and Narrative and Somatic Therapy.
Kelsey has joined the team and is currently accepting new clients.
To find out more about Kelsey, please view her profile page.
Contact us today to book a counselling appointment with Kelsey.
A guest insight from Mark Ramsay, Registered Counselling Therapist – Candidate (RCT-C)

Have you ever listened to a talk that left you feeling profoundly moved, almost as if it had peeled back layers of your own experiences? That’s exactly what happened to me recently. I stumbled upon a talk that delved into a subject we don’t often discuss – the burdens of shame and depression that many men carry silently.
Men’s depression is a topic that rarely gets the attention it deserves. Many men feel they can’t talk about their struggles, often bottling up their feelings until they become an unbearable weight. The talk highlighted how men go through life carrying and unintentionally passing on their burdens. This isn’t because they want to; often, they don’t even realize they’re doing it.
The reality is, while societal expectations often limit women’s opportunities, they also rob men of something equally crucial – their capacity for authenticity. Society has long conditioned men to seek self esteem through performance, whether that’s in their careers, sports, or even relationships and social status. This constant need to prove oneself can lead to a distressing cycle of hurt, shame and substance addiction, all in an effort to soothe their bruised pride.
What struck me most about this talk was how beautifully it captured the essence of men’s shame and its destructive manifestations. The speaker, Terry, has a remarkable understanding of these issues and communicates them with such clarity and compassion. It’s rare to find someone who can articulate these struggles in a way that resonates so deeply.
If you are a man who has ever felt the weight of depression or if you love someone who has, I can’t recommend this talk enough. It’s an eye-opener, a conversation starter, and most importantly, a reminder that you’re not alone. By breaking the silence and speaking openly about these issues, we can begin to dismantle the harmful narratives that keep so many men from seeking the help and support they need.
In a world where men are often expected to be stoic and self-reliant, acknowledging vulnerability is a radical act of courage. We should know that we can and should talk about depression. So, let’s start talking, listening, and supporting each other. After all, true strength lies in our ability to be authentic, to embrace our full range of emotions, and to seek connection rather than isolation.
Counselling / therapy can be a valuable place for men to begin the process of talking about these kinds of experiences. If you’d like to schedule a session with a therapist, please reach out to us and let us know.
Mark Ramsay is a Registered Counselling Therapist – Candidate at Crossroads Counselling & Psychological Services. Set up an appointment with Mark Ramsay.